Refunds policy

Updated to 2022-07-26

Definitions and key terms
To help explain things as clearly as possible in this Refund Policy, whenever any of these terms are referred to, they are strictly defined as:

Empresa: cuando esta política menciona “Empresa”, “nosotros”, “nos” o “nuestro”, se refiere a 𝐓𝐫𝐚𝐯𝐞𝐥 Club, who is responsible for your information under this Refund Policy.
Customer: refers to the company, organization or individual who registers to use the 𝐓𝐫𝐚𝐯𝐞𝐥 Club service to manage relations with its consumers or service users.
Device: any device connected to the Internet, such as a phone, tablet, computer or any other device that can be used to visit 𝐓𝐫𝐚𝐯𝐞𝐥 Club and use the services.
Service: refers to the service provided by 𝐓𝐫𝐚𝐯𝐞𝐥 Club as described in the relative terms (if available) and on this platform.
Website: 𝐓𝐫𝐚𝐯𝐞𝐥 Club, which can be accessed through this URL: https://www.gettravelclub.com
ou: person or entity registering in 𝐓𝐫𝐚𝐯𝐞𝐥 Club to use the Services.

Refunds policy
Thank you for shopping with 𝐓𝐫𝐚𝐯𝐞𝐥 Club. We appreciate the fact that you enjoy buying the products we develop. We also want to make sure you have a rewarding experience as you explore, evaluate and purchase our products.

As with any shopping experience, there are terms and conditions that apply to transactions with 𝐓𝐫𝐚𝐯𝐞𝐥 Club. We will be as brief as our lawyers allow. The main thing to remember is that when ordering or purchasing from 𝐓𝐫𝐚𝐯𝐞𝐥. Club, you agree to the terms set forth below in conjunction with the Privacy Policy of 𝐓𝐫𝐚𝐯𝐞𝐥 Club.

If there is any problem with the product/service you have purchased, or if you are not satisfied with it, you have 30 days to issue a refund.

Refunds
In 𝐓𝐫𝐚𝐯𝐞𝐥 Club, we are committed to serve our customers in the best way, guiding you by the hand to acquire with peace of mind the best products. Each of the products you choose is thoroughly audited, checked for legitimacy and condition so that it represents a high value product for our customers. We do this to ensure that you fall in love with our destinations through the first great impression.

If for any reason you do not agree with our services:

Changes in our return and refund policy
In the event we update, modify or make any changes to this document to accurately reflect our Service and our policies. Unless otherwise required by law, such changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Returns and Refunds Policy. If you do not wish to accept this or any updated Return and Refund Policy, you may delete your account.

If, for any reason, you are not completely satisfied with any goods or service we provide, please feel free to contact us and we will discuss any problems you are having with our product.

1. Vague information on the web page.

2. Vague information from one of our representatives.

3. Prices outside the offer published on this website.

4. Inappropriate treatment for any reason whatsoever by any of our representatives.

5. Poor communication at the time of confirming your reservation.

We give you a 30 days maximum guarantee, so you can contact us and ask for a refund.

Please do not hesitate to contact us and we will gladly communicate with you to discuss any problems you are having with our product/service and if applicable we will initiate the process to refund your money.

You can contact us by writing to clientsupport@gettravelclub.com