FAQ's

What is this promotion about?

This is a sponsored marketing promotion to learn about the exclusive Sports Illustrated Resorts Marina & Villas Cap Cana hotel and the benefits offered by its Travel Club.

What does the promotion include?

Vacation Certificate:

- Lodging at the Sports Illustrated Resorts Marina & Villas Cap Cana: 5 days and 4 nights for 2 adults and 2 children under 13 years old.

- All Inclusive Hotel nights.

- This promotion does NOT include airfare to the destination or any other type of transportation.

Can I travel with my partner if I am not married and have no children?

Absolutely Yes, you just have to prove that you live together.

Do I have to pay any other fees?

Yes, $35 USD per night/room for taxes upon arrival at the hotel lobby.

Is it about Time Share?

Absolutely NO,

Vacation ownership offers a friendly concept, very easy to understand and apply, above all transparent and credible to make your vacation simply EPIC. As a travel option we recommend it 100%.

If I attend the presentation, is it mandatory to purchase a product from the travel club?

Absolutely NO,

Such decision is at your sole discretion.

What are the benefits of purchasing this promotion?

Reservation in hand in RECORD TIME.

Up to 85% less than the regular hotel rate.

You have 1 year to activate and use your Vacation Certificate.

30 days guarantee of quality in our service.

No seasonal restrictions, travel at any time of the year.

What are the requirements to be eligible for this promotion?

- Be between 30-70 years of age.

- Be married or in a domestic partnership (verifiable).

- Valid ID, passport or driver's license.

- Current and valid international credit card.

– Attend a promotional talk the day after arrival at the hotel with a minimum duration of 90′..

When can I travel?

You have a time window of 1 year to make use of the Vacation Certificate. In case you need an extension, you can consult terms and conditions.

Do you have a money back guarantee?

If, for any reason, you are not completely satisfied with any product or service provided by 𝐓𝐫𝐚𝐯𝐞𝐥 Club, Please feel free to contact us and we will discuss any problems you are having with our product.

Please take into account:

1. Vague information on the web page.

2. Vague information from one of our representatives.

3. Prices outside the offer published on this website.

4. Inappropriate treatment for any reason whatsoever by any of our representatives.

5. Poor communication at the time of confirming your reservation.

We give you a 30 days guarantee, to contact us and ask for a refund.

Please do not hesitate to contact us and we will gladly communicate with you to discuss any problems you are having with our product/service and if applicable we will initiate the process to refund your money.

You can contact us by writing to csupport@gettravelclub.com