Privacy and data protection policies

𝐓𝐫𝐚𝐯𝐞𝐥 Club through the management of www.gettravelclub.com aims to offer the User unique experiences through its travel proposals.

Based on this objective and on the most demanding criteria of confidentiality and transparency, this Privacy and Data Protection Policy (hereinafter "PPPD") is aimed at providing you with all the information you need to understand the scope and purpose of data processing so that your acceptance, absolutely necessary to be able to access and use the website, is based on fully informed knowledge, according to the criteria set out in REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (hereinafter "GDPR") and other applicable regulations.

DEFINITIONS

• "User": Natural or legal person, public or private, who accesses and uses the website, either by registering or without such registration.
• "Registered user": Natural person who accesses and uses the web site having created a User Account.
• "Data Controller": natural or legal person, of a public or private nature or administrative body, who decides on the purpose, content and use of the data to be processed.
• "Data Processor": The natural or legal person, public authority, service or any other body which, alone or jointly with others, processes personal data on behalf of the controller.
• "Personal Data": Any information concerning identified or identifiable natural persons.

HOW DOES PUNTA CANA LOCAL EXPERIENCES PROCESS PERSONAL DATA?

1. What personal data are processed?

In order to be able to provide its services correctly and for the User to make the most of the website, it requires a series of personal data that could be collected directly from you (registration or update forms, publications, offer or receipt of reservations, payments, when you simply send us an e-mail or call us by phone, photographs, etc.), indirectly through your registration on the website or through the use of technological tools (cookies, plugins, widgets, etc.).

To the usual personal data included in the forms (name, address, dates of stay, credit card, etc.) are added data that, although digital, are still personal data (IPs, origin of links used to access the web, preferences, marketing... Cookies, Plugins and other tracking technologies).

𝐓𝐫𝐚𝐯𝐞𝐥 Club reminds you that it does not store your credit card data, but simply that information necessary for the correct management of the services contracted by the User.

2. How do we use personal data?

The main purpose of the processing of personal data is the management and proper fulfillment of the contract between the user and 𝐓𝐫𝐚𝐯𝐞𝐥 Club, including, as far as possible, means for the resolution of disputes between the two.

purposes for which your data is used are as follows:

• To ensure that the Web content is tailored to your needs and those of your team.
• For the fulfillment, maintenance, development, control and improvement of the relationships that, if any, it maintains with 𝐓𝐫𝐚𝐯𝐞𝐥 Club.
• To formalize their contracts.

To inform you of any changes in our service. The use of your data for these purposes is based on the execution of the contract that, in each case, you sign with 𝐓𝐫𝐚𝐯𝐞𝐥 Club.

• For fraud prevention and security maintenance, compliance with any applicable regulations.
• In case you give us your consent, to manage your request for information as well as to send you commercial communications about our products and services. This consent may be revoked at any time in accordance with the provisions of paragraph 4.1.

3. Who are the recipients of the personal data?

Your information will be disclosed internally to those teams that need it to provide the service you have requested or the processing you have previously consented to. For these purposes, your information may be disclosed to the customer service department, the legal department, the financial department, the sales teams and/or the marketing department.

Your data will not be communicated to third parties, except in the following cases:

• In the event that you have given your consent for the communication of your data.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of 𝐓𝐫𝐚𝐯𝐞𝐥 Club, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
• By provision of law, regulation or by virtue of a decision of a competent authority, judicial or regulatory or, if necessary, in order to preserve their rights and interests.

Your data will also be accessible to third parties who provide services to us to the extent that such access is necessary for the processing of your data. In particular, such third parties include providers of payment processing services, data analysis services, tourism services, marketing services.

4. User Rights.

Under the Data Protection Act 2018, you have the right to know what information the government and other organizations store about you. These include the right to: be informed about how your data is used, access personal data, have incorrect data updated, have data erased, stop or restrict the processing of your data, data portability (allowing you to obtain and re-use your data for different services), object to the processing of your data in certain circumstances.

You also have rights when an organization uses your personal data for: automated decision making processes (without human participation)
profiling, for example to predict their behavior or interests.

5. Data Retention

The data will be retained by 𝐓𝐫𝐚𝐯𝐞𝐥 Club:

• During the period in which they are necessary for the provision of the services requested by the User;
• As long as they are necessary for the performance of a contract or the fulfillment of legal obligations.
• To the extent that you do not revoke the consent given.

6. PPPD modifications.

𝐓𝐫𝐚𝐯𝐞𝐥 Club reserves the right to unilaterally modify this privacy policy, without prior notice.

However, in the event of substantial changes, Users will be informed by e-mail of the existence of such modification.

ACQUISITION OF PRODUCTS AND SERVICES

Through our website, the User has access to information about our products and services related to All-Inclusive Vacation Certificates.

The sale to the User of such Vacation Certificates will be carried out by 𝐓𝐫𝐚𝐯𝐞𝐥 Club, an agency that has the necessary permits and licenses for the development of its activity.