{"id":615,"date":"2023-05-03T20:00:53","date_gmt":"2023-05-04T00:00:53","guid":{"rendered":"https:\/\/gettravelclub.com\/?page_id=615"},"modified":"2025-11-12T20:11:13","modified_gmt":"2025-11-13T00:11:13","slug":"pr","status":"publish","type":"page","link":"https:\/\/gettravelclub.com\/en\/pr\/","title":{"rendered":"Refunds policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"615\" class=\"elementor elementor-615\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-be17ba7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"be17ba7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4ee5b36\" data-id=\"4ee5b36\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b707b08 elementor-widget elementor-widget-heading\" data-id=\"b707b08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refunds policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-70947b2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"70947b2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11ea8fa\" data-id=\"11ea8fa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6973ad1 elementor-widget elementor-widget-text-editor\" data-id=\"6973ad1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><strong>Updated to 2022-07-26<\/strong><\/span><\/p><p><span style=\"color: #000000;\">Definitions and key terms<\/span><br \/><span style=\"color: #000000;\">To help explain things as clearly as possible in this Refund Policy, whenever any of these terms are referred to, they are strictly defined as:<\/span><\/p><p><span style=\"color: #000000;\">Company: when this policy mentions \"Company\", \"we\", \"us\", \"us\" or \"our\", it refers to \ud835\udc13\ud835\udc2b\ud835\udc1a\ud835\udc2f\ud835\udc1e\ud835\udc25<strong>\u00a0Club<\/strong>, who is responsible for your information under this Refund Policy.<\/span><br \/><span style=\"color: #000000;\">Customer: refers to the company, organization or individual who registers to use the \ud835\udc13\ud835\udc2b\ud835\udc1a\ud835\udc2f\ud835\udc1e\ud835\udc25<strong>\u00a0Club<\/strong> service to manage relations with its consumers or service users.<\/span><br \/><span style=\"color: #000000;\">Device: any device connected to the Internet, such as a phone, tablet, computer or any other device that can be used to visit \ud835\udc13\ud835\udc2b\ud835\udc1a\ud835\udc2f\ud835\udc1e\ud835\udc25<strong>\u00a0Club<\/strong> and use the services.<\/span><br \/><span style=\"color: #000000;\">Service: refers to the service provided by \ud835\udc13\ud835\udc2b\ud835\udc1a\ud835\udc2f\ud835\udc1e\ud835\udc25<strong>\u00a0Club<\/strong> as described in the relative terms (if available) and on this platform.<\/span><br \/><span style=\"color: #000000;\">Website: \ud835\udc13\ud835\udc2b\ud835\udc1a\ud835\udc2f\ud835\udc1e\ud835\udc25<strong>\u00a0Club<\/strong>, which can be accessed through this URL: <strong>https:\/\/www.gettravelclub.com<\/strong><\/span><br \/><span style=\"color: #000000;\">ou: person or entity registering in \ud835\udc13\ud835\udc2b\ud835\udc1a\ud835\udc2f\ud835\udc1e\ud835\udc25<strong>\u00a0Club<\/strong> to use the Services.<\/span><\/p><p><span style=\"color: #000000;\">Refunds policy<\/span><br \/><span style=\"color: #000000;\">Thank you for shopping with \ud835\udc13\ud835\udc2b\ud835\udc1a\ud835\udc2f\ud835\udc1e\ud835\udc25<strong>\u00a0Club<\/strong>. We appreciate the fact that you enjoy buying the products we develop. We also want to make sure you have a rewarding experience as you explore, evaluate and purchase our products.<\/span><\/p><p><span style=\"color: #000000;\">As with any shopping experience, there are terms and conditions that apply to transactions with \ud835\udc13\ud835\udc2b\ud835\udc1a\ud835\udc2f\ud835\udc1e\ud835\udc25<strong>\u00a0Club<\/strong>. We will be as brief as our lawyers allow. The main thing to remember is that when ordering or purchasing from \ud835\udc13\ud835\udc2b\ud835\udc1a\ud835\udc2f\ud835\udc1e\ud835\udc25.<strong>\u00a0Club<\/strong>, you agree to the terms set forth below in conjunction with the Privacy Policy of \ud835\udc13\ud835\udc2b\ud835\udc1a\ud835\udc2f\ud835\udc1e\ud835\udc25<strong>\u00a0Club<\/strong>.<\/span><\/p><p><span style=\"color: #000000;\">If there is any problem with the product\/service you have purchased, or if you are not satisfied with it, you have 30 days to issue a refund.<\/span><\/p><p><span style=\"color: #000000;\">Refunds<\/span><br \/><span style=\"color: #000000;\">In \ud835\udc13\ud835\udc2b\ud835\udc1a\ud835\udc2f\ud835\udc1e\ud835\udc25<strong>\u00a0Club<\/strong>, we are committed to serve our customers in the best way, guiding you by the hand to acquire with peace of mind the best products. Each of the products you choose is thoroughly audited, checked for legitimacy and condition so that it represents a high value product for our customers. We do this to ensure that you fall in love with our destinations through the first great impression.<\/span><\/p><p><span style=\"color: #000000;\">If for any reason you do not agree with our services:<\/span><\/p><p><span style=\"color: #000000;\">Changes in our return and refund policy<\/span><br \/><span style=\"color: #000000;\">In the event we update, modify or make any changes to this document to accurately reflect our Service and our policies. Unless otherwise required by law, such changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Returns and Refunds Policy. If you do not wish to accept this or any updated Return and Refund Policy, you may delete your account.<\/span><\/p><p><span style=\"color: #000000;\">If, for any reason, you are not completely satisfied with any goods or service we provide, please feel free to contact us and we will discuss any problems you are having with our product.<\/span><\/p><p><span style=\"color: #000000;\">1. Vague information on the web page.<\/span><\/p><p><span style=\"color: #000000;\">2. Vague information from one of our representatives.<\/span><\/p><p><span style=\"color: #000000;\">3. Prices outside the offer published on this website.<\/span><\/p><p><span style=\"color: #000000;\">4. Inappropriate treatment for any reason whatsoever by any of our representatives.<\/span><\/p><p><span style=\"color: #000000;\">5. Poor communication at the time of confirming your reservation.<\/span><\/p><p><span style=\"color: #000000;\">We give you a 30 days maximum guarantee, so you can contact us and ask for a refund.<\/span><\/p><p><span style=\"color: #000000;\">Please do not hesitate to contact us and we will gladly communicate with you to discuss any problems you are having with our product\/service and if applicable we will initiate the process to refund your money.<\/span><\/p><p><span style=\"color: #000000;\">You can contact us by writing to <strong>clientsupport@gettravelclub.com<\/strong><\/span><\/p><p><span style=\"color: #000000;\"><strong>\u00a0<\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-665165be elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"665165be\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4c5cb531\" data-id=\"4c5cb531\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35a06888 elementor-widget elementor-widget-heading\" data-id=\"35a06888\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Plan an unforgettable experience at Tan Resorts Marina Cap Cana today!\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12a17e68 elementor-widget elementor-widget-heading\" data-id=\"12a17e68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Get in touch now, our agents are waiting!<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e0032ae elementor-align-center elementor-icon-list--layout-inline elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7e0032ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/wa.link\/moxqs0\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">WaTravelClub <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c992e15 elementor-shape-circle elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"4c992e15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-repeater-item-5601537\" href=\"https:\/\/www.facebook.com\/gettravelclubget\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-facebook\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-repeater-item-20022cb\" href=\"https:\/\/instagram.com\/gettravelclub\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Instagram<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-instagram\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-tiktok elementor-repeater-item-054c8b5\" href=\"https:\/\/tiktok.com\/@gettravelclub\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Tiktok<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-tiktok\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-youtube elementor-repeater-item-abc3d9b\" href=\"https:\/\/youtube.com\/@gettravelclub\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Youtube<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-youtube\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0df947 elementor-widget elementor-widget-heading\" data-id=\"c0df947\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-small\">THIS ADVERTISING MATERIAL IS USED TO PROMOTE VACATION OWNERSHIP PROPERTIES AS WELL AS PARTICIPATION IN PROGRAMS THAT PROMOTE VACATION OWNERSHIP.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de reembolsos Actualizado a 2022-07-26 Definiciones y t\u00e9rminos clavePara ayudar a explicar las cosas lo m\u00e1s claramente posible en esta Pol\u00edtica Reembolsos, cada vez que se hace referencia a cualquiera de estos t\u00e9rminos, se definen estrictamente como: Empresa: cuando esta pol\u00edtica menciona \u00abEmpresa\u00bb, \u00abnosotros\u00bb, \u00abnos\u00bb o \u00abnuestro\u00bb, se refiere a \ud835\udc13\ud835\udc2b\ud835\udc1a\ud835\udc2f\ud835\udc1e\ud835\udc25\u00a0Club, que es responsable [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"wf_page_folders":[33],"class_list":["post-615","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gettravelclub.com\/en\/wp-json\/wp\/v2\/pages\/615","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gettravelclub.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gettravelclub.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gettravelclub.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gettravelclub.com\/en\/wp-json\/wp\/v2\/comments?post=615"}],"version-history":[{"count":53,"href":"https:\/\/gettravelclub.com\/en\/wp-json\/wp\/v2\/pages\/615\/revisions"}],"predecessor-version":[{"id":3681,"href":"https:\/\/gettravelclub.com\/en\/wp-json\/wp\/v2\/pages\/615\/revisions\/3681"}],"wp:attachment":[{"href":"https:\/\/gettravelclub.com\/en\/wp-json\/wp\/v2\/media?parent=615"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/gettravelclub.com\/en\/wp-json\/wp\/v2\/wf_page_folders?post=615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}