{"id":1374,"date":"2023-05-12T07:35:28","date_gmt":"2023-05-12T11:35:28","guid":{"rendered":"https:\/\/gettravelclub.com\/?page_id=1374"},"modified":"2025-11-12T20:15:59","modified_gmt":"2025-11-13T00:15:59","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/gettravelclub.com\/en\/preguntas-frecuentes\/","title":{"rendered":"FAQ's"},"content":{"rendered":"
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FAQ's<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Take a look at the questions our customers regularly ask before purchasing their Vacation Certificate.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\u00a0<\/h4>

What is this promotion about?<\/b><\/span><\/h4>

This is a sponsored marketing promotion to learn about the exclusive Sports Illustrated Resorts Marina & Villas Cap Cana hotel and the benefits offered by its Travel Club.<\/p>

What does the promotion include?<\/strong><\/span><\/h4>

Vacation Certificate:<\/p>

\u2013 Accommodation at Tan Resorts Marina Cap Cana: 5 days and 4 nights for 2 adults and up to 2 children under 13 years old.<\/p>

- All Inclusive Hotel nights.<\/p>

- This promotion does NOT include airfare to the destination or any other type of transportation.<\/p>

Can I travel with my partner if I am not married and have no children?<\/strong><\/span><\/h4>

Absolutely Yes, you just have to prove that you live together.<\/p>

Do I have to pay any other fees?<\/b><\/span><\/h4>

Yes, $35 USD per room\/night resort fee upon arrival at the hotel.<\/p>

Is it about Time Share?<\/b><\/span><\/h4>

Absolutely NO,<\/p>

Vacation ownership offers a friendly concept, very easy to understand and apply, above all transparent and credible to make your vacation simply EPIC. As a travel option we recommend it 100%.<\/p>

If I attend the presentation, is it mandatory to purchase a product from the travel club?<\/b><\/span><\/h4>

Absolutely NO,<\/p>

Such decision is at your sole discretion.<\/p>

What are the benefits of purchasing this promotion?<\/b><\/span><\/h4>

Besides a great tranquility and peace of mind:<\/p>

<\/b>We check availability in RECORD TIME.<\/p>

We hand deliver your reservation.<\/p>

3. You have 1 year to activate and use your Vacation Certificate without price variations.<\/p>

30 days guarantee of quality in our service.<\/p>

No seasonal restrictions, travel at any time of the year.<\/p>

Up to 85% less than the regular hotel rate.<\/p>

What are the requirements to be eligible for this promotion?<\/strong><\/span><\/h4>

- Be between 30-70 years of age.<\/p>

- Be married or in a domestic partnership (verifiable).<\/p>

- Valid ID, passport or driver's license.<\/p>

- Current and valid international credit card.<\/p>

– Attend a promotional talk the day after arrival at the hotel with a minimum duration of 90\u2032.<\/strong>.<\/p>

When can I travel?<\/strong><\/span><\/h4>

You have a time window of 1 year to make use of the Vacation Certificate. In case you need an extension, you can consult terms and conditions.<\/p>

Do you have a money back guarantee?<\/b><\/span><\/h4>

If, for any reason, you are not completely satisfied with any product or service provided by \ud835\udc13\ud835\udc2b\ud835\udc1a\ud835\udc2f\ud835\udc1e\ud835\udc25 Club<\/strong>, Please feel free to contact us and we will discuss any problems you are having with our product.<\/p>

Please take into account:<\/p>

1. Vague information on the web page.<\/p>

2. Vague information from one of our representatives.<\/p>

3. Prices outside the offer published on this website.<\/p>

4. Inappropriate treatment for any reason whatsoever by any of our representatives.<\/p>

5. Poor communication at the time of confirming your reservation.<\/p>

We give you a 30 days guarantee, to contact us and ask for a refund.<\/p>

Please do not hesitate to contact us and we will gladly communicate with you to discuss any problems you are having with our product\/service and if applicable we will initiate the process to refund your money.<\/p>

You can contact us by writing to csupport@gettravelclub.com<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Plan an unforgettable experience at Tan Resorts Marina Cap Cana today!\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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DO YOU HAVE QUESTIONS? OUR AGENTS ARE WAITING!<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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